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Terms and Conditions

IMPORTANT INFORMATION PLEASE READ


The following terms and conditions will apply each time you shop online. PLEASE READ THIS INFORMATION CAREFULLY BEFORE YOU PURCHASE. This is because these are important information about our distribution criteria.


If an order is placed, you agree to be bound by these terms and conditions.


You should print and keep a copy of these terms and conditions for your records.


In these terms:


Website means our website at www.adore.studio


Product means a product that we sell to you in accordance with these Terms of Service.


Order means an order in which you place an item listing details of the product you wish to purchase from us.


We mean ADORE 

You mean users of our website and/or purchase products from us.



1. How do these terms and conditions apply?

When you use this website We may collect personal information and visits to your website. Information about this can be found in the Privacy Policy which forms part of these Terms. These Privacy Policy and Terms together govern our relationship with you and the contract between us ("Agreement").


2. About the website

This website is intended for consumers. The information on this website is in Thai language. All communications must be in Thai and the website is designed to comply with the laws of Thailand. You may be viewing the Site in a marketplace where we may not generally sell our products and we cannot be held responsible for non-compliance with local or other applicable advertising laws or the content of this website. We may limit access to certain parts of the Site to users who register with us.


3. Price and currency

Buy-sell for customers in Thailand will be in Thai baht (THB). In the case of foreign customers, the price of the goods will be automatically converted from Thai baht (THB) to US dollars (USD) based on the provider's reference. Two payment services are OMISE and PAYPAL.


4. Shipping cost

Shipping costs are shown separately. All applicable shipping costs are as stated on the website at the time you place your order.


5. Payment

We accept credit card payments through the OMISE system, Paypal and also accept online bank transfers or ATM transfers, in the case of credit card payments. You must use a card with your name as the cardholder only. By placing an order, you confirm that you are an authorized cardholder. All credit card holders and charges are subject to validation and security checks, authorization by the card issuer, and any additional requirements. set by the card issuer If the issuer does not authorize payment, we will not accept your order and will not be responsible for any delay or non-delivery.


6. Payment confirmation

6.1 Credit card payment In the case of credit card payments via OMISE or PAYPAL systems, the customer is not required to make a payment notification. The system will automatically update the payment status.

6.2 Payment via online banking or Payment via ATM (ATM), the customer must upload the transfer slip on the order list page. in the payment details field


7. Return Policy

7.1 Our policy is valid for 7 days if more than 7 days have passed since you received the item. We cannot refund or exchange the product for you.

7.2 To be eligible for return Your item must be unused, in the same condition as you received it. and in the original packaging If the product is outside this requirement We ask permission to refuse to return the product. and refuse to refund

7.3 In the event that the product has a manufacturing defect The customer can request a return/exchange or request a refund.

7.4 For international return, the customer must be supported return cost (delivery cost on return phase) by yourself.


8. Refund (if any)

Once your return has been received and inspected. We'll send you an email/line/message notifying you that we've received your returned item. We'll also notify you of your refund authorization or refusal.

If you are approved.

- In case the customer pays by credit card We will refund the balance as credit to your credit card.

- In the event that the customer pays via online banking or Payment via ATM (ATM) We will refund the money within 7 days after the authorization.


9. Discount products (More than 15% off sale items)

Refunds are available for regular-priced items up to 15% discount only. Sale items with a discount greater than 15% are non-refundable.


10. Request for product replacement (if any)

We accept replacements only in the event of manufacturing defects or damage. The exchange will only change to the same product and the same color. Product replacement request email: contact@adore.studio